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1. Do I need to register my pets?
2. Who do I call about a lost or found dog or cat?
3. Is there a leash law in El Lago?
4. What do I do about a barking dog?

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1. How do I know if I need a building permit?
2. Is my contractor (plumber, electrician, builder, and/or repairman) registered and allowed to work in the city?

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1. What are City Hall hours?
2. What city events are scheduled?

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1. What is the Connect-CTY service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Does the Connect-CTY service replace other systems that have been used to provide time-sensitive information to residents?
5. Is my telephone number included in the notification database?
6. May I use a cell phone as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls which are made by the city using the system?
9. Will the Connect-CTY service work if I have a call screening system on my phone?
10. If I am a nonresident home or condominium owner, what phone should be listed in the notification database?
11. If I have provided more than 1 phone number, when will the phone numbers be called?
12. My primary phone or my 2nd listing is a cell phone with a nonlocal area code. Will the Connect-CTY service call numbers outside the area?
13. How does the Connect-CTY system respond to busy signals or no-answer situations?
14. I am receiving city notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
15. I was not able to listen to the entire call. Is there a way to repeat the message?
16. I answer the phone, but the “hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?

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1. What do I do when a hurricane is forecasted?
2. How do I remove my name from the city’s call list?

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1. How do I get access to a boat ramp?
2. Do I need a permit to cut down a tree?
3. How do I report that a street light is out?
4. Who is my homeowners association (HOA) and how do I contact them?
5. What types of trash and recycling will the garbage service pick up?
6. Do I need an alarm permit?
7. Can I operate a golf cart in the city and if so, what are the regulations?
8. Can I park my car or vehicle on the street overnight?

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1. How do I know when to evacuate?
2. Who should consider leaving before hurricane evacuation becomes mandatory for the general population?
3. What should I do if I need help to evacuate?
4. What items are not allowed in public shelters?
5. How do I know where to go in an evacuation?

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1. How do I pay the fine for my ticket?

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1. How do I find more information about the gym or El Lago Fitness Center?
2. Can I reserve a ball field?
3. Can I bring guests to the Fitness Center?
4. Can I bring guests to the pool?
5. What is the schedule and hours for the pool?

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1. Where do the Seniors meet?
2. Do I need to RSVP for the Senior activities?
3. May I bring a friend who does not live in El Lago?
4. What should I wear for the Inner Strength fitness classes?